Sales
Policy
Download
"Mail in Order" form
1.
All charges will be under the company
name Erotic Dreams, LLC.
2.
We accept Visa, MasterCard, Discover
and American Express Credit Cards.
3.
Prepayment is accepted by personal
check, business check or Money Order (please allow 10 days for check
verification), Please use our form to place your order. Please send
payment and order form to: Erotic Dreams, LLC, P.O. Box 452, Cream
Ridge, NJ 08514 – U.S.A.
4.
Non-US costumers must supply proof if
ID (fax or e-mail a copy of their photo identity) to pay by credit
card, please include the customer service number for your credit
card, including the country code for that phone number. Also indicate
the country of origin.
5.
We protect your privacy. All items
are shipped in a plain, unmarked package. The standard method of
shipment is UPS Ground unless specified.
6.
Orders to P.O. Boxes or APO/FPO’s
will be shipped only if PREPAID by check or Money Order, and will be
sent by U.S. Postal Service (rush service available, additional fees
will be applied).
7.
Most products are stock items. Please
allow 2 additional days for processing your order, items that are
temporarily out of stock will be put on back-order, and will be
shipped within 2-4 weeks.
8.
Credit card orders are billed only at
time of shipping – except for custom-made and special request
items that will be charged at time of purchase.
9.
We are required to collect sales tax
for all deliveries to the great state of New Jersey.
10.
International Orders: additional
freight charges will be added to your order based on weight,
dimensions and destination. All international orders are shipped via
FEDEX International or U.S. Postal Service. For exact estimates,
please call us directly. All international customers are responsible
for all taxes, duties, custom fees and any other fees.
11.
Returned items must be unworn and in
perfect, re-sellable condition. Items that have been worn will not be
exchanged or credited. For obvious reasons, no special or custom
order can be returned for refund or exchange.
12.
Please contact us to request a Return
Authorization Number for all returns. Unauthorized packages may be
refused, or higher restocking fees may apply.
13.
All Clearance and Sale Items are
final. No return or Exchange.
14.
Shipping charges on refused shipments
are the customer’s responsibility.
15.
Prices and specifications may vary
without notice.
16.
For your security: Please note that
for all new accounts, we only ship your purchase to the billing
address of your credit card. We can not ship to any address other the
one that verify your credit card.
17.
All Costumes must be returned or
exchanged before October 10th. Returned Costumes after October 10th
are subject to a higher restocking fees. (Please refer to return
policies.) |
